Tag: workspace design



Better workspaces help drive better customer service

The recent UK Customer Service Institute survey showed that, across all sectors, levels of customer satisfaction have fallen in recent years.  The economic situation is of course playing a part and this is potentially driving some organisations, as the economy recovers, to push for winning new customers at the expense of focusing on serving existing customers.  Consumer expectations are also going upwards, they are more likely to...

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Ergonomics of new technology changing office design

Ergonomics of new technology changing office design

Technology we use at work is changing.  Laptops, smartphones, tablets are all providing mobility over the predominant desktop PC.  Much of this has developed to help us work on the road but it is also having an impact on the way our offices and workspaces are designed. The shortcoming of the desktop has always been that it fixes us to a desk, a single work...

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