Tag: user needs


What is intuitive design…part 2

16

Mar 2016

What is intuitive design…part 2

In part 1 of this blog on intuitive design we discussed how perceptions and experience vary so much between individuals.  The role of human factors in the design process is critical in trying to understand this variability.  This is especially true in the design of products like medical devices. In this second part, we explore some of the details around psychology and behaviour and how...

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What is intuitive design?

08

Mar 2016

What is intuitive design?

If a user describes a product or system as intuitive it is among the highest praise they can offer. Given this, it’s reasonable to ask what it means to be intuitive. It seems nobody really knows. Ironically, people’s definition of intuitive is, well, intuitive, as they struggle to define the term in a specific, meaningful way. A dictionary definition: Intuitive is when users understand behaviour...

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Self-service can work!

30

May 2014

Self-service can work!

In the latest blog in our series relating to self service we look at a library kiosk. One of the libraries we use has a self service kiosk called smartserve 400 (http://www.bibliotheca.com/1/index.php/our-products/self-service-kiosks/smartserve400) It’s a revelation! The on screen instructions are easy to read and follow and include clear and helpful graphics to illustrate them The space where you wave or swipe your books to borrow...

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The end of glass skyscrapers?

30

May 2014

The end of glass skyscrapers?

An article on the BBC news magazine this week raised the question of whether the architectural profession is turning against designing buildings with vast amounts of glass. Certainly we’ve always found in our interiors work that there is great value in delivering daylight to all users of a building.  There are challenges in controlling it of course.  And the comments of Ken Shuttleworth raise some...

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09

Oct 2013

User led, centered or focused?

All designers talk about the need to understand users as part of the design process…indeed we often talk about “putting users at the heart of everything we do”.  But there is a clear distinction between being led by users (and what they think they want) and understanding what they need and developing new solutions around this. There is a view amongst some in the design...

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