Tag: station


New control room at London Bridge Station goes live

10

Jun 2016

New control room at London Bridge Station goes live

It was great to see the new control room at London Bridge Station go live in May.  CCD supported the design of the room as part of our work on the redevelopment of the station with WSP and Grimshaws. We helped the project with a participatory design process for the room through running a full scale mock-up trial with the Network Rail operations team along with the...

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04

Oct 2014

Are virtual holographic assistants of value?

Our local station, Kings Cross, now has one of these holographic assistants reminding people not to take heavy luggage up the escalators but to use the lift instead. You will note that just to the right, at the bottom of the escalator, is a sign giving the same message. That sign has been there since the station reopened and, we can assume, has not had...

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Wayfinding tech – does it help?

21

Nov 2013

Wayfinding tech – does it help?

There have been a number of technology solutions emerging with the potential to support wayfinding. For indoor environments there is a move to more dynamic signage that offers the potential to adapt the message as necessary.  A new product suggests we might also be able to do it with the floor soon – www.stuff.tv/philips/led-carpets-could-banish-boring-floors-good/news.  The product uses LEDs in the carpet to be able to show...

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21

Feb 2011

How to get on a train without it stopping?

Followers of this blog will know that we’re always interested in human issues in design related to transport systems.  Clearly one of the issues with high speed rail is how you avoid stopping which wastes time and energy – but stopping is useful to the passengers to actually get on and off. So we were amused and interested to see this solution from an engineer...

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Transport chaos and the passenger

20

Dec 2010

Transport chaos and the passenger

As the snow comes down so the UK transport system descends in to chaos. Given the general irregularity of heavy snow perhaps this is understandable. But, as a group concerned with people, what stands out when watching the news reports is the number of people stuck at airports and train stations saying “we’ve been given no information”. How can this be so?  It would appear...

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New uses for railway stations

13

Aug 2010

New uses for railway stations

We’ve talked in this blog and in press articles about the potential for using station buildings or buildings near station for community or commercial uses – in part to promote better security by having more activity going on in or around the station. And here is a great example from Edge Hill station in Liverpool where a disused building in the station has been put...

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09

Mar 2010

Is it safe to manage a station with less staff?

The recent claims in the news that LUL are planning to reduce the numbers of staff on station platforms (http://bit.ly/biujz9) highlights the issue of the role of staff in stations and how information and control systems are used to manage them. We know that passenger satisfaction is strongly linked to the visible presence of staff in stations – they provide a source of live information...

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01

Feb 2010

Is there a better way to influence passenger behaviour?

Railway stations, along with airports, are mainly designed to deliver throughput of people along with retail opportunities for the operator. Whilst all these are important for the success of the station it sometimes feels that the individual needs of the passenger are further down the list of priorities. For example, at Kings Cross in the rush-hour you can watch the battle between passengers and the...

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