Tag: service design


Lead Service Designer: Job Opportunity at CCD

Lead Service Designer: Job Opportunity at CCD

We’re looking for someone to build and grow service design at CCD.  You need to bring deep experience in delivering service design projects across a range of clients and sectors.  We want someone who’s developed services and seen the implementation across digital, physical and organisational design.  You need to bring a good toolkit of methods and techniques and be able to demonstrate having used them...

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CCD talking about designing for users at Mobility as a Service (MaaS) conference

CCD talking about designing for users at Mobility as a Service (MaaS) conference

Mobility as a Service (MaaS) is seen by many as the next area of revolution in the transport sector. A recent report from the Transport Systems Catapult sees it as the next big change in how we travel.  On 31st January, IMPART are running a one day conference to discuss the topic with the focus on “designing with users at the centre of the proposition”....

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Human Factors in Intelligent Mobility & Mobility-as-a-Service

Human Factors in Intelligent Mobility & Mobility-as-a-Service

CCD’s David Watts recently spoke at the Midlands Intelligent Mobility Conference about the role of human factors, experience & service design in looking at future transport systems including Mobility as a Service (MasS). David talked in a session around user-centered approaches and MaaS.  His talk outlined the value of starting with thinking about the passenger, the context of use, the emotional and functional experience and...

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