Tag: personalisation



Personal space when we are travelling

The recent reports of disturbances on flights where passengers have had some robust “disagreement” over reclining their seats made us think about the meaning of and need for personal and personalised space when we travel. There is a desire to be able to adjust our seat and space to fit us and what we want to do (eat, sleep, read, etc).  This also reflects the...

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Materials, feelings and personalisation

Materials, feelings and personalisation

Great piece on the Engadget website about the choice of materials for the new Samsung Galaxy S5. Now we are going to stay away from any arguments of Samsung vs Apple. But we thought the piece was interesting to see a view on the choice of materials and how it relates to your feelings about a product.  The metallic iPhone feels strong and robust but...

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Is the ticket dead?

Is the ticket dead?

The news that London Underground are to close ticket offices (www.bbc.co.uk/news/uk-england-london-25025888) is set to change the nature of the “ticket” and the interaction between operator and customer. The days of the little bit of paper clutched in our hands are clearly numbered.  Tickets moving onto our smart mobile devices creates a range of opportunities to enhance the passenger experience by offering a more joined-up, journey-orientated...

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Signage for me – personal navigation

Signage for me – personal navigation

A design firm in the US has produced a new signage product called Points which is connected to the internet and is a dynamic and flexible display.  It can take data from various sources including social media and then change the sign display and the direction it is pointing in response. On the surface this seems like a bit of fun.  At the moment you...

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