Tag: interior design



CCD helps Hovertravel create the world’s most passenger – centric hovercraft

Hovertravel’s new craft, the Solent Flyer and Island Flyer, have been created using the expertise of design and human factors consultancy CCD to ensure that passengers are at the heart of the finished design.  The results of CCD’s strategy have assisted Hovertravel to improve its passenger experience. Additionally, CCD reviewed the end to end passenger journey by looking at all passenger touchpoints from online ticket...

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Using technology to improve human performance at work

Using technology to improve human performance at work

A Guardian article about a study of the use of intense electric lights to improve performance of students in Sweden and our recent work with the design office team at CERN has got us thinking about the way technology can be used to enhance how people experience a workspace. In particular we have been considering what technological interventions could be considered when there is a scarcity of natural light...

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Better workspaces help drive better customer service

The recent UK Customer Service Institute survey showed that, across all sectors, levels of customer satisfaction have fallen in recent years.  The economic situation is of course playing a part and this is potentially driving some organisations, as the economy recovers, to push for winning new customers at the expense of focusing on serving existing customers.  Consumer expectations are also going upwards, they are more likely to...

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New plastic lighting technology

LED lighting has many advantages and there are more and more examples of it being used across a broad spectrum of applications. It is energy efficient, resistant to cold, directional, robust, brightness and colour controllable and environmentally friendly. It also renders colours accurately, operates immediately when the switch is flicked and has a relatively long lifetime. Many of these advantages make LED lighting a good...

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Making interior design more sustainable through better concept design

Sustainability is considered in the design of almost everything today and the focus on workplace interiors is increasing because of the significant part that workplaces play in modern life. Workplace interior designs that aim to achieve sustainability often focus on things like… using local materials in conjunction with local construction and manufacturing skills selecting materials that have a low impact on the environment re-purposing or...

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Office workers “forget to stand”

Office workers “forget to stand”

Reported by the BBC, a study recently presented at the British Psychological Society’s annual conference suggests that people are spending longer sat at their desks and forget to stand, walk around and get the benefits of some posture change.  Workers are now spending on average nearly 6 hours a day at their desk! Some suggest reminders to get up are a way to solve this...

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The external image control rooms can give…

The external image control rooms can give…

The news channels have all been covering the further deepening of the crisis at BP – the latest being the photoshopping of the images of the control room dealing with the leaking oil well to make it look like they were busier and that the photos were taken more recently it raises the question of to what degree should control rooms be designed to give...

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How human factors can improve train interiors

How human factors can improve train interiors

As the railway industry becomes more focused on the passenger, the role of human factors in producing good design that delivers what the passenger wants is becoming more important. In this article in the International Railway Journal this month, our very own Mike Stearn highlights the areas in which improvements can be made.  This starts with understanding the different kinds of passengers travelling on the...

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