Tag: interior design


Headphones are a cry for privacy

09

Dec 2016

Office design that boosts workplace wellbeing

The recent “Future Office” feature in The Times included a piece on some of the issues around wellbeing in the workplace and how good design could improve this important aspect of business management. CCD’s David Watts contributed to the piece, commenting on the importance of considering privacy, individual work and personality in the workspace.  “Everyone’s got headphones on, which is a cry for privacy,” says...

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29

Jun 2016

CCD helps Hovertravel create the world’s most passenger – centric hovercraft

Hovertravel’s new craft, the Solent Flyer and Island Flyer, have been created using the expertise of design and human factors consultancy CCD to ensure that passengers are at the heart of the finished design.  The results of CCD’s strategy have assisted Hovertravel to improve its passenger experience. Additionally, CCD reviewed the end to end passenger journey by looking at all passenger touchpoints from online ticket...

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Using technology to improve human performance at work

29

Jan 2015

Using technology to improve human performance at work

A Guardian article about a study of the use of intense electric lights to improve performance of students in Sweden and our recent work with the design office team at CERN has got us thinking about the way technology can be used to enhance how people experience a workspace. In particular we have been considering what technological interventions could be considered when there is a scarcity of natural light...

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23

Oct 2014

Better workspaces help drive better customer service

The recent UK Customer Service Institute survey showed that, across all sectors, levels of customer satisfaction have fallen in recent years.  The economic situation is of course playing a part and this is potentially driving some organisations, as the economy recovers, to push for winning new customers at the expense of focusing on serving existing customers.  Consumer expectations are also going upwards, they are more likely to...

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