Tag: innovation


CCD supporting start-ups on UCD at the Central Research Laboratory

CCD supporting start-ups on UCD at the Central Research Laboratory

We have launched a new venture looking to focus on supporting start-ups in user-centered design research. Last month at the Central Research Laboratory, one of the major product & hardware accelerators in the UK, we delivered our first tailored workshop on this to their new Accelerator cohort of six companies. We walked them through the value of UCD approaches, some of the tools that are...

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Helping passengers by understanding their needs

Helping passengers by understanding their needs

Often the best ideas are the simple ones. For anyone catching a bus in London during the rush hour has probably experienced a mad crush on the lower level only to find that the top level is almost empty.  For some, they like the convenience of sitting or standing close to the door.  But for others, there the lack of visibility of what space is...

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Wayfinding tech – does it help?

Wayfinding tech – does it help?

There have been a number of technology solutions emerging with the potential to support wayfinding. For indoor environments there is a move to more dynamic signage that offers the potential to adapt the message as necessary.  A new product suggests we might also be able to do it with the floor soon – www.stuff.tv/philips/led-carpets-could-banish-boring-floors-good/news.  The product uses LEDs in the carpet to be able to show...

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Imagining the world of 2030…

At the end of last year, we ran an internal project trying to imagine what control rooms might be like in 2030.  What was interesting wasn’t especially the thoughts on the work space but the wider sociological issues that might drive change in the control of our infrastructure.  We imagined a world where congestion and climate change had driven a move to localism creating hubs...

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Improved Passenger Experience with Smartphone Technology

Alongside improving the design of airports, providing simpler wayfinding, and making the security process less stressful, the ever present smartphone seems to be the battleground for providing better information to the passenger at a number of points on the journey. This article from the Amor Group presents a good summary of the current applications and uses for smartphone technology.  Worth a quick read: Smartphones as...

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Interaction design awards…and the Spotify Box

Interaction design awards…and the Spotify Box

The winners of the 2012 Interaction Design Awards have been announced – http://awards.ixda.org/interactionawards2012 We really like the Out of the Box winner (http://awards.ixda.org/entry/2012/out-box).  Its become all to easy to assume that the modern smartphones are all so intuitive that we don’t need help to use them.  Maybe they are for the younger generation (my kids have no problems at all!) but for older users the change...

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Bicycle indicators – useful or not?

Bicycle indicators – useful or not?

A while ago we came across this innovative product for an integrated bike light, mirror and indicator.  It’s an interesting idea to remove the need for the cyclist to remove their hands from the handle bars The interesting question seemed to be one of conditioning for the car drivers.  Drivers are used to looking for hand signals (even if they aren’t very good at seeing...

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Should electric cars be made to go “vroom”?

Should electric cars be made to go “vroom”?

This takes us back to one of our earliest posts on electric vehicles.  In that post we were looking at the design of a new electric scooter.  It occurred to us in testing the scooter that one of the potential problems with similar electric vehicles was the lack of noise and therefore an increased risk to pedestrians and other road users who wouldn’t hear us coming. We found some...

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Where do good ideas come from?

Interesting little piece from the BBC interviewing Steven Johnson on his book “Where good ideas come from”. We also like the cartoon scribing at the start from Cognitive Media, who we’ve used in some of our internal meetings.



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