Tag: human factors


Human Factors in Intelligent Mobility & Mobility-as-a-Service

Human Factors in Intelligent Mobility & Mobility-as-a-Service

CCD’s David Watts recently spoke at the Midlands Intelligent Mobility Conference about the role of human factors, experience & service design in looking at future transport systems including Mobility as a Service (MasS). David talked in a session around user-centered approaches and MaaS.  His talk outlined the value of starting with thinking about the passenger, the context of use, the emotional and functional experience and...

Read More


Headphones are a cry for privacy

Office design that boosts workplace wellbeing

The recent “Future Office” feature in The Times included a piece on some of the issues around wellbeing in the workplace and how good design could improve this important aspect of business management. CCD’s David Watts contributed to the piece, commenting on the importance of considering privacy, individual work and personality in the workspace.  “Everyone’s got headphones on, which is a cry for privacy,” says...

Read More


Driver Support Tool interface design

Helping to improve train driver training

CCD has been supporting RDS International in the development of a new Driver Support Tool for train drivers. The product is a tablet-based system that can help with understanding and training on the route ahead addressing short diversions, shunts and unexpected stops. CCD worked with RDS on the design of the user-interface to ensure that the system would be usable for drivers in the context of...

Read More


CCD supporting start-ups on UCD at the Central Research Laboratory

CCD supporting start-ups on UCD at the Central Research Laboratory

We have launched a new venture looking to focus on supporting start-ups in user-centered design research. Last month at the Central Research Laboratory, one of the major product & hardware accelerators in the UK, we delivered our first tailored workshop on this to their new Accelerator cohort of six companies. We walked them through the value of UCD approaches, some of the tools that are...

Read More


Medtech Ireland

MedTech Design conference lessons

CCD attended the IEHF Medical Device Design Workshop, last week, hosted at the Design Council. The workshop was full of interesting insights from excellent speakers and gave an opportunity to network and share usability and testing advice with other professionals working in the MedTech field. It was good to see the diverse breadth of experience and backgrounds of the professionals attending and shows the impact...

Read More



Are you a Human Factors Consultant looking for a new opportunity?

We are looking for a Human Factors Consultant to join our team. You should have a few years experience under your belt alongside a qualification in Ergonomics or similar. If you have experience of working in the rail sector, we’d really like to hear from you. The role would suit someone who is self-motivated and pretty self-sufficient but you’ll be working in our project and design...

Read More



Can employee engagement be improved by workspace design?

Making sure your staff are engaged with your business is clearly critical to success. There is plenty of research evidence out there to show that engaged employees are more productive, will deliver better services to your customers and will stay with you for longer.  But does the design of a workspace play a role in this? The first thing to say is that yes it...

Read More


New control room at London Bridge Station goes live

New control room at London Bridge Station goes live

It was great to see the new control room at London Bridge Station go live in May.  CCD supported the design of the room as part of our work on the redevelopment of the station with WSP and Grimshaws. We helped the project with a participatory design process for the room through running a full scale mock-up trial with the Network Rail operations team along with the...

Read More


Whiteboard areas in CERN's design office

Psychology of Collaboration – a talk from Herman Miller

Last night the CCD team attended a talk at Herman Miller on the Psychology of Collaboration as part of Clerkenwell Design Week.  The talk was based on research Herman Miller commissioned with Nigel Oseland. There was some interesting evidence on how poor many people see their workspace as supporting the work they are trying to do – around half of people think their workspaces is...

Read More


What is intuitive design…part 2

What is intuitive design…part 2

In part 1 of this blog on intuitive design we discussed how perceptions and experience vary so much between individuals.  The role of human factors in the design process is critical in trying to understand this variability.  This is especially true in the design of products like medical devices. In this second part, we explore some of the details around psychology and behaviour and how...

Read More



Page 3 of 512345