Tag: HMI


The future of self-service & customer experience

The future of self-service & customer experience

There was news last month that some supermarkets are reviewing the use of self-service checkouts. Research has suggested that they do not save time for customers and that they maybe contributing to an increase in theft. There had previously been an expectation that we would see increasing amounts of self-service in supermarkets because they save on staff costs and were expected to reduce queue lengths....

Read More


What comes after touch?

What comes after touch?

Nice blog post on some thinking of what is next for interfaces – www.buzzfeed.com/tommywilhelm/what-comes-after-the-touchscreen Gesture tracking, 3D mapping of gestures and movement, etc – the view seems to be that is where we are heading. But what are we trying to do?  What tasks are we trying to conduct with these interfaces? What are the applications doing?  Presumably we are not writing documents or other similar...

Read More



Conferences are coming…

Just a bit of news that CCD staff are presenting at four conferences in the next few months First of all, Adam Parkes is presenting on our SAMMIE work at a seminar at IMechE titled “Human factors in 3D – humans in engineering design“.  If you want to go, get your skates on as it is next week (2nd October). Then David Watts will be...

Read More