Tag: crowd behaviour


Behaviour in crowds and paying attention

Behaviour in crowds and paying attention

Part of what influences our experience of places like airports is how those around us behave. Of course it’s not always positive as far as our own perception goes – a recent piece on-line highlighted the 12 most annoying things other passengers do – http://goo.gl/rRIi6v  We’ve probably all experienced most of these (and been guilty of some of them too!).  However we’ve pointed the link to...

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Wayfinding tech – does it help?

Wayfinding tech – does it help?

There have been a number of technology solutions emerging with the potential to support wayfinding. For indoor environments there is a move to more dynamic signage that offers the potential to adapt the message as necessary.  A new product suggests we might also be able to do it with the floor soon – www.stuff.tv/philips/led-carpets-could-banish-boring-floors-good/news.  The product uses LEDs in the carpet to be able to show...

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The power of the crowd in wayfinding

The power of the crowd in wayfinding

In developing wayfinding strategy, we invest time in understanding individual users of a space and what their mental model might be and what their own particular motivations and goals could be. This interesting article reminded us not to forget the power of crowds on how people navigate an environment. We look a lot in wayfinding at decision points and how individuals make their decisions at these...

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