Tag: accessibility


Helping passengers by understanding their needs

15

May 2015

Helping passengers by understanding their needs

Often the best ideas are the simple ones. For anyone catching a bus in London during the rush hour has probably experienced a mad crush on the lower level only to find that the top level is almost empty.  For some, they like the convenience of sitting or standing close to the door.  But for others, there the lack of visibility of what space is...

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iBeacons helping the visually impaired to navigate

06

Mar 2015

iBeacons helping the visually impaired to navigate

In an earlier blog we talked about some of the uses of iBeacon technology.  In this piece from the BBC, TfL are trialling their use in combination with a smartphone app to provide accurate walking instructions to the visually impaired. View the video > http://www.bbc.co.uk/news/health-31757593 When we did our research work for Guide Dogs for the Blind, this kind of application was clearly something that would...

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iBeacons – should we be pushing or pulling content?

29

Jan 2015

iBeacons – should we be pushing or pulling content?

iBeacons are causing quite a stir at the moment with a flurry of major companies, including airlines, retail giants and arts venues running trials and pilot schemes trying to work out how they can be employed, the benefits they may bring and how consumers react to the geo-position enabled devices. The key battleground, as we see it, is the contest between enabling customers to pull...

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Self-service can work!

30

May 2014

Self-service can work!

In the latest blog in our series relating to self service we look at a library kiosk. One of the libraries we use has a self service kiosk called smartserve 400 (http://www.bibliotheca.com/1/index.php/our-products/self-service-kiosks/smartserve400) It’s a revelation! The on screen instructions are easy to read and follow and include clear and helpful graphics to illustrate them The space where you wave or swipe your books to borrow...

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Influencing modal shift in transport systems

16

Apr 2013

Influencing modal shift in transport systems

Sometimes to get people to make different choices about how they travel you have to make things easy for passengers.  This usually means think about transport in a connected way and looking at what people need and want and what might be barriers. So great example here from Germany.  Cyclists often use another mode of transport as part of their journey – interaction with trams...

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02

Dec 2011

Prosthetics and wearable technology

This story about a man who has adapted his prosthetic arm to embed a smartphone in it raises some interesting thoughts and questions. The first is the around the continual striving of individuals to make technology work for them. A really great idea seems to suffer from a lack of support from suppliers and manufacturers and took some individual determination to make it happen.  The...

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iPhone and the female voice

22

Nov 2011

iPhone and the female voice

On launch. much was made of the new iPhone 4S and the use of a female voice for its Siri technology…except in France and UK where the default is male (you change it for a female voice but only with a US or Australian accent!).  Some of the press here have reported studies that say a female voice is “more pleasing” (we’ve not done any research ourselves)....

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