London Bridge Station – Human Factors Consulting



CCD provided the ergonomics and human factors expertise to the WSP team leading the detailed design phase of this complex rebuilding project.

The London Bridge regeneration project won the Overall, Transport and Sustainability categories in the 2018 New London Architecture Awards.

Images: WSP

Wayfinding & Passenger Behaviour

CCD worked with Network Rail to understand passenger flows and operational plans for the station. These were fed into the wayfinding design team, led by Grimshaws, to ensure that passenger behaviour was captured in the design.

Staff Workspace

CCD led the ergonomic design of a number of back-of- house areas including the station control room. We also supported the design of the ticket office and information points. Our design process was critical in engaging the Network Rail and TOC staff in the design development

Ergonomics Approval

CCD provided the interface to Network Rail to ensure compliance with ergonomics processes and supported design approval throughout the station design.

Images: WSP