CCD worked with Network Rail to understand passenger flows and operational plans for the station. These were fed into the wayfinding design team, led by Grimshaws, to ensure that passenger behaviour was captured in the design.
CCD led the ergonomic design of a number of back-of- house areas including the station control room. We also supported the design of the ticket office and information points. Our design process was critical in engaging the Network Rail and TOC staff in the design development
CCD provided the interface to Network Rail to ensure compliance with ergonomics processes and supported design approval throughout the station design.