Our work has included the production of an Ergonomics Plan spanning the whole of the fifteen year programme. We have delivered interactive ergonomics and design input across all Traffic Management, Control Centre and trackside equipment work streams.
Our human factors input has included the TM interface/HMI design and the ergonomic design of East Side Control Centre covering Operations Floor, Back Offices and Equipment Room specifications. The control centre work has included the Operations Floor functional layout design as well as the workstation design and tender specifications.
Strategic assessment and planning of human factors implications across the project, including both the control centre and signalling. Through our human factors and usability research, we improved the usability of the safety-critical control systems, and ensured the control centre design will meet the unique user needs.