Sharing boards during CCD's V&A action research.
Exploring visitor behaviour and wayfinding research for the Victoria & Albert Museum
04 Dec 2019
Encouraging cultural donations
Encouraging cultural donations
13 May 2019
Helping visitors explore and discover National Maritime Museum with a new wayfinding scheme
Helping visitors explore and discover National Maritime Museum with a new wayfinding scheme
21 Feb 2019
Wayfinding that connects Al Mouj residents and visitors to nature for Majid Al Futtaim
Wayfinding that connects Al Mouj residents and visitors to nature for Majid Al Futtaim
04 Jan 2019
Defining the passenger experience vision to secure investment for Dublin Airport
Defining the passenger experience vision to secure investment for Dublin Airport
27 Nov 2018
Paddington to Bristol Parkway TMS
Paddington to Bristol Parkway TMS
22 Aug 2018
Designing CERN’s LHCb control room fit for experimental physics
Designing CERN’s LHCb control room fit for experimental physics
01 Aug 2018
Construction of The Emirates Airline, a cable car crossing of the Thames
Providing the voice of the passenger and user experience for Emirates Air Line
29 Jul 2018
Crossrail: Abbey Wood Station Ergonomics and Wayfinding
Crossrail: Abbey Wood Station Ergonomics and Wayfinding
17 Jun 2018
Understanding the UX of Rail Ticket Machines
Understanding the UX of Rail Ticket Machines
08 Jun 2018
Helping passengers find their way and reducing visual clutter by 50% at Schiphol’s New Pier
Helping passengers find their way and reducing visual clutter by 50% at Schiphol’s New Pier
06 Jun 2018
Nudging passengers through their airport journey at La Guardia New York
Nudging passengers through their airport journey at La Guardia New York
06 Jun 2018
Helping visitors have a ‘wicked’ experience at Apollo Victoria Theatre with a new wayfinding strategy & design
Helping visitors have a ‘wicked’ experience at Apollo Victoria Theatre with a new wayfinding strategy & design
28 Feb 2018
Developing a UX digital concept for automotive inductive charging
Developing a UX digital concept for automotive inductive charging
19 Jan 2018
Designing an environment for employee training and learning in Saudi Arabia
Designing an environment for employee training and learning in Saudi Arabia
12 Jan 2018
Wayfinding that creates a sense of place at Tate St Ives
Wayfinding that creates a sense of place at Tate St Ives
12 Jan 2018
Helping a European government agency manage national security through complex communications design
Helping a European government agency manage national security through complex communications design
12 Jan 2018
Space Planning & Change Strategy
Space Planning & Change Strategy
12 Jan 2018
Human factors consulting to deliver an end-to-end experience at London Bridge Station for WSP
Human factors consulting to deliver an end-to-end experience at London Bridge Station for WSP
12 Jan 2018
Designing control room environments for Australian Border Security to handle 20 million passengers per year
Designing control room environments for Australian Border Security to handle 20 million passengers per year
09 Jan 2018
Creating consistent wayfinding for passengers as part of London Luton Airport’s £100m transformation
Creating consistent wayfinding for passengers as part of London Luton Airport’s £100m transformation
04 Jul 2017
Wayfinding to assist navigation at DP World London Gateway, Europe’s largest port-centric logistics park
Wayfinding to assist navigation at DP World London Gateway, Europe’s largest port-centric logistics park
25 Mar 2017
Developing an industry benchmark ergonomic toolkit for Network Rail across England, Wales and Scotland
Developing an industry benchmark ergonomic toolkit for Network Rail across England, Wales and Scotland
07 Feb 2017
Assessing the user experience of bus ticketing machines for TfL
Assessing the user experience of bus ticketing machines for TfL
02 Feb 2017
Wayfinding to support a sense of place and connect campus sites at University of York
Wayfinding to support a sense of place and connect campus sites at University of York
29 Sep 2016
Ensuring a user-focused approach in Europe’s first remote airport security screening room at Gatwick Airport
Ensuring a user-focused approach in Europe’s first remote airport security screening room at Gatwick Airport
13 Oct 2015
Designing for improved communication and decision-making in 11 Network Rail Integrated Control Centres
Designing for improved communication and decision-making in 11 Network Rail Integrated Control Centres
12 Oct 2015
Creating user-centred control rooms for CERN’s Large Hadron Collider experimental physics test
Creating user-centred control rooms for CERN’s Large Hadron Collider experimental physics test
12 Oct 2015
Human Factors integration to test Network Rail’s prototype TMS
Human Factors integration to test Network Rail’s prototype TMS
09 Sep 2015
Integrating ergonomics and design support for Danish Fjernbane’s 15-year rail signalling replacement programme
Integrating ergonomics and design support for Danish Fjernbane’s 15-year rail signalling replacement programme
08 Sep 2015
Conducting user trials to ensure medical device usability and patient safety
Conducting user trials to ensure medical device usability and patient safety
04 Sep 2015
Designing a world class secure control room facility for Abu Dhabi Police
Designing a world class secure control room facility for Abu Dhabi Police
29 Jul 2015
Thames Towpath Wayfinding
Creating exploration for visitors along the Thames Tow Path with wayfinding for Canal & River Trust
29 Jul 2015
Transforming the carparking passenger experience at Gatwick Airport with new wayfinding
Transforming the carparking passenger experience at Gatwick Airport with new wayfinding
29 Jul 2015
Helping Guide Dogs for the Blind communicate the lived experience of blind or visually impaired travellers
Helping Guide Dogs for the Blind communicate the lived experience of blind or visually impaired travellers
29 Jul 2015
Heathrow Terminal 2 Control Room Design
Heathrow Terminal 2 Control Room Design
29 Jul 2015
Heathrow Airport, Terminal 2A, check-in hall, November 2015.
Heathrow Terminal 2 Check-in Desks
29 Jul 2015
Defining the end-to-end service and developing passenger experience for Hovertravel
Defining the end-to-end service and developing passenger experience for Hovertravel
29 Jul 2015
Khalifa Port Control Rooms
Khalifa Port Control Rooms
29 Jul 2015
Gas Refinery Control Centre Design
Gas Refinery Control Centre Design
28 Jul 2015
Using behavioural insights to develop a new wayfinding strategy for Stansted Airport
Using behavioural insights to develop a new wayfinding strategy for Stansted Airport
29 Jun 2015
Keeping passenger experience at the centre of HS2
Keeping passenger experience at the centre of HS2
29 Jun 2015