What is a high performing passenger?
Ask us at this years’ Passenger Terminal Expo in Amsterdam from the 14th to 16th March.
Airports can either be the gateway to excitement or a stressful experience. Happy passengers spend around 45% more on average than grumpy ones.
So, how can we create airports where people have good experiences, but also drive efficiency?
For 40 years, CCD has harnessed the power of human behaviour to drive better, user-centred design.
Through observation of human behaviour and well-researched design, you can enable your passengers to be high performing, and lead to maximum efficiency and profitability in your airport.
At CCD, our human-centred approach to both design and operations means we understand your passengers as they move through your airport, but also as they interact with your technology, services and staff. We help people to help themselves.
Wayne Marques Butler from CCD will be on the British Aviation Group (BAG) stand (location 8060) in the main exhibition hall so drop by, say hello, and discover why a better understanding of human behaviour will help you create high performing passengers.