The Glasgow City Heritage Trust Appoints CCD for Accessibility Review

Glasgow City Heritage Trust

We’re delighted to announce that The Glasgow City Heritage Trust has appointed CCD to conduct an accessibility review of their online and offline offerings within the events space. 

The broad and thorough scope of the work will include market research into their current accessibility offering and the impact that inclusive events could make to the Glasgow City Heritage Trust and the wider Glasgow community, whilst also advising on reasonable adjustments that can be implemented to ensure their events are open to all. From a digital access perspective, the work also encompasses an initial audit of their website, with short and longer-term accessibility recommendations.

The Glasgow City Heritage Trust have also taken further steps to ensure their staff are fully aware of their access and inclusion rights and responsibilities by commissioning a staff workshop to tie the project together. In addition, staff members will receive a support pack with advice regarding managing accessible events, software and communication.

We’ve had some great feedback on how our events programme being online during the pandemic has made it more accessible but anecdotal evidence also tells us that there is more we can do. We are delighted to be working with CCD to help us take a comprehensive overview of our online services to ensure that our work is accessible to a broad range of Glasgow’s communities and audiences.

- Gemma Wild, Heritage Outreach Manager, The Glasgow City Heritage Trust

This project further increases CCD’s support for inclusive design projects following the recent commissioning of our work with The National Railway Museum and broadens our portfolio of projects in the cultural & heritage sector with clients including Tate, National Maritime Museum, V&A, Wellcome Collection, St Pauls Cathedral, Canal & River Trust and Westminster Abbey.


Oliver Bennett-Coles

Oliver has over 15 years worth of global marketing experience, managing marketing and new business teams in advertising, media, brand strategy and fast-growth software companies.

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