Insights


Legible London delivers user focused design

Legible London delivers user focused design

Walking around London is being transformed by a wonderful piece of user-focused design (from Applied Information Group).  The two features of Legible London that really work for us are firstly the orientation of the maps to the direction you are facing.  This is different from the traditional orientation of having north at the top but makes so much more sense when walking. The second element...

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What about “standing seats” in transport?

What about “standing seats” in transport?

All transport systems seem to be suffering from capacity and overcrowding posing the question of how can we fit more people  on the train, plane, etc? Perhaps as its usual PR-approach Ryanair have suggested that standing seats might be a way forwards.  This article on the BBC website lines a number of people up to shoot the idea down as far as aviation is concerned...

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Is sitting up straight really ergonomic?

This recent article on the BBC website suggested that sitting up straight to work wasn’t actually as good for your back as previously suggested. …an interesting report suggesting the low-strain result of slouching, we’re sure that the results are right, but what about the conclusions in the article?  The report could easily be misinterpreted The posture may be OK for relaxing (isn’t this what this...

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CERN LHC smashes beam collision record

CERN LHC smashes beam collision record

Having worked on the CERN LHC project to design the control room, we somehow feel part of the project (despite the fact that we understand absolutely nothing about the physics!). So it’s great to see the programme advancing and meeting its objectives – http://news.bbc.co.uk/1/hi/science_and_environment/10430234.stm



Understanding how the train service operates

Much of the human factors work we do in the transport industry is, in the end, about making the train service more passenger and therefore customer focused. Criticising the railways in the UK for being too inward focused on how they operate has often been too easy. One example of this is in how train operating companies explain to the passengers what is happening when...

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The many uses for iPad

People find amazing ways to use new technology and quickly adapt it for their own use.  We spotted this great example of a doctor in Japan using the iPad to make it easier for him to manipulate the images he uses during surgery.


Our Top 10 Station Hates

Our Top 10 Station Hates

Working on a number of station design projects prompted some lunch-time discussion at CCD on what we hate about stations – remembering we are all commuters as well as designers!  So here is our Top 10 hates about stations. 1. The way the design of stations means that groups of people congregate, with all their luggage, in the same place as the main flow of...

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Pedestrian Countdown Trial in London

Pedestrian Countdown Trial in London

At CCD, much of our work is on transport systems and we are always interested in designs that help improve the passenger, or in this case, pedestrian experience. Transport for London are conducting an interesting trial in to the use of countdown indicators on pedestrian crossings.  The countdown signal shows the person crossing how long you have to cross the road after the “green man”...

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Controlling crowds with ice-cream van music

We spotted this item on the BBC news site about the Police in Northern Ireland using ice-cream van music to calm troublemakers – http://news.bbc.co.uk/1/hi/northern_ireland/10170966.stm It struck us as interesting on one hand how it appeared to be an effective intervention on this occasion but also how it was also frowned upon by management and the local council. It has some similarities, although in a more...

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Health & Safety gone mad? What can ergonomics do?

There are always articles appearing in the press about “barmy” decisions taken on the basis of “health & safety”, usually by local authorities. The theme is usually an over-reaction to what, for most of us, would seem a fairly non-hazardous activity in an attempt to remove any trace of liability. Two articles in the press this week highlight this again: firstly, this article appeared in...

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