In response to the growing demand for human factors & usability services in the medical and healthcare markets, we are growing our capability in this area. We are delighted to announce that Suzanne O’Connor will be joining our team in April, having worked with PA Consulting at their technology centre in Cambridgeshire for the last couple of years. She has particular expertise in the use of...
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CCD is one of a number of consultancies featured in the New Design 2017 Yearbook. This annual edition showcases the work of design practices around the country. As you might expect, our piece focuses on how we have applied our understanding of human behaviour to design across the range of projects done in the last 40 years. The Yearbook can be seen online here or...
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Mobility as a Service (MaaS) is seen by many as the next area of revolution in the transport sector. A recent report from the Transport Systems Catapult sees it as the next big change in how we travel. On 31st January, IMPART are running a one day conference to discuss the topic with the focus on “designing with users at the centre of the proposition”....
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CCD has completed a management buyout led by the existing leadership team of David Watts, Managing Director, Martin Freer, Head of Human Factors, Chris Girling, Head of Wayfinding and Julian Matthews who becomes non-executive Director. They have acquired the business from its original and founding shareholders, John Wood, Mike Clark and Martin Hazell. The new ownership comes as the company begins its 40th Anniversary celebrations...
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CCD’s David Watts recently spoke at the Midlands Intelligent Mobility Conference about the role of human factors, experience & service design in looking at future transport systems including Mobility as a Service (MasS). David talked in a session around user-centered approaches and MaaS. His talk outlined the value of starting with thinking about the passenger, the context of use, the emotional and functional experience and...
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CCD has been supporting RDS International in the development of a new Driver Support Tool for train drivers. The product is a tablet-based system that can help with understanding and training on the route ahead addressing short diversions, shunts and unexpected stops. CCD worked with RDS on the design of the user-interface to ensure that the system would be usable for drivers in the context of...
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CCD has partnered with Loughborough University London again to bridge the gap between industry and academia on the Collaborative Project work. The module, as part of the post graduate courses offered at the university, inspires students to solve real world problems with innovative solutions for the future. We visited Loughborough University London in September to introduce the two project briefs for the 2016-2017 academic year which...
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We have recently completed the design phase of work for a new Emergency Operations Centre for the South East Coast Ambulance Service. The centre will bring together two existing sites to co-locate them into a new facility which will provide a significantly better working environment. As is often the case, the physical move is accompanied by organisational change in the way they work with new roles and...
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