Mobility as a Service (MaaS) is seen by many as the next area of revolution in the transport sector. A recent report from the Transport Systems Catapult sees it as the next big change in how we travel. On 31st January, IMPART are running a one day conference to discuss the topic with the focus on “designing with users at the centre of the proposition”....
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CCD has completed a management buyout led by the existing leadership team of David Watts, Managing Director, Martin Freer, Head of Human Factors, Chris Girling, Head of Wayfinding and Julian Matthews who becomes non-executive Director. They have acquired the business from its original and founding shareholders, John Wood, Mike Clark and Martin Hazell. The new ownership comes as the company begins its 40th Anniversary celebrations...
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CCD’s David Watts recently spoke at the Midlands Intelligent Mobility Conference about the role of human factors, experience & service design in looking at future transport systems including Mobility as a Service (MasS). David talked in a session around user-centered approaches and MaaS. His talk outlined the value of starting with thinking about the passenger, the context of use, the emotional and functional experience and...
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CCD has been supporting RDS International in the development of a new Driver Support Tool for train drivers. The product is a tablet-based system that can help with understanding and training on the route ahead addressing short diversions, shunts and unexpected stops. CCD worked with RDS on the design of the user-interface to ensure that the system would be usable for drivers in the context of...
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CCD has partnered with Loughborough University London again to bridge the gap between industry and academia on the Collaborative Project work. The module, as part of the post graduate courses offered at the university, inspires students to solve real world problems with innovative solutions for the future. We visited Loughborough University London in September to introduce the two project briefs for the 2016-2017 academic year which...
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We have recently completed the design phase of work for a new Emergency Operations Centre for the South East Coast Ambulance Service. The centre will bring together two existing sites to co-locate them into a new facility which will provide a significantly better working environment. As is often the case, the physical move is accompanied by organisational change in the way they work with new roles and...
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We will be talking about how good wayfinding can support security at major events, as well as enhance spectator experience, at the Security Expo 2016 this November. We are part of the Major Events conference at Olympia London. Based on the experience of our Head of Wayfinding, Chris Girling, from his work at LOCOG on the 2012 Olympic & Paralympic games, we will talk about how...
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We have launched a new venture looking to focus on supporting start-ups in user-centered design research. Last month at the Central Research Laboratory, one of the major product & hardware accelerators in the UK, we delivered our first tailored workshop on this to their new Accelerator cohort of six companies. We walked them through the value of UCD approaches, some of the tools that are...
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CCD attended the IEHF Medical Device Design Workshop, last week, hosted at the Design Council. The workshop was full of interesting insights from excellent speakers and gave an opportunity to network and share usability and testing advice with other professionals working in the MedTech field. It was good to see the diverse breadth of experience and backgrounds of the professionals attending and shows the impact...
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We are looking for a Human Factors Consultant to join our team. You should have a few years experience under your belt alongside a qualification in Ergonomics or similar. If you have experience of working in the rail sector, we’d really like to hear from you. The role would suit someone who is self-motivated and pretty self-sufficient but you’ll be working in our project and design...
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