Author Archives: David Watts



David Watts

PM Visit Dubai AirShow 2013PM Visit Dubai AirShow 2013
in News

Luxury development Al Mouj appoints CCD Design as wayfinding partner

One of the Middle East’s most prestigious and high-profile developments has appointed CCD to create a wayfinding scheme designed around the concept of how people interact with, and see, all elements of their environment.  Al Mouj has turned to CCD to develop its wayfinding following an international competition which saw the UK-based agency beat competition from as far afield as Australia.  Al Mouj is a...

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10 Feb 2016
CCD is part of SITA Marketplace.aero
in News

CCD is part of SITA Marketplace.aero

CCD’s services are now available on Marketplace.aero, SITA’s on-demand platform for delivering cloud-enabled solutions to the air transport industry (ATI).  Focusing on software, applications, and cloud services, Marketplace.aero is a one-stop shop for industry organisations and professionals to research, select, and purchase ATI-relevant solutions. This is part of CCD’s wider relationship with SITA in providing passenger behaviour & experience design services. For more information, please...

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10 Feb 2016
CCD at control room design summit in UAE
in News

CCD at control room design summit in UAE

CCD will be one of the four companies showcasing at the Control Room Design Summit being held in Abu Dhabi and Dubai in April 2016. The Control Room Summit has been specifically tailored to provide Industry professionals,  a unique opportunity to gain access to a showcase product launch and whitepaper from leading industry providers on the future of Control Rooms. All attendees of the event...

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06 Feb 2016
JFK airport terminal, New York City, New York
in Thinking

US airports failing to compete on passenger experience?

In case you missed it there was a really interesting piece this week asking “why do so many people hate US airports?” on the BBC magazine website. It compared the experience of travelling in the US with some of the newer airports that have been built in the Middle East and Far East.   It noted that not many US airports feature in the Skytrak...

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04 Dec 2015
Form & Function Integrating Display Technology into Workspace Design
in Press

Form & Function Integrating Display Technology into Workspace Design

CCD has been featured in a recent article in InAVate magazine looking at how display technology is increasingly being integrated into furniture and is an important consideration in the design of productive workspaces. The article notes that workspaces, especially mission critical ones, are faced with increasing amounts of visual information presented on display technology.  Customers are increasingly seeking ways to integrate this technology into the...

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03 Dec 2015
Airport Focus covers wayfinding work at London Luton Airport
in Press

Airport Focus covers wayfinding work at London Luton Airport

Our current project to design a new wayfinding system for Luton Airport has been featured in Airport Focus magazine. You can read the piece here Luton recognises the value that good wayfinding brings to providing a positive experience for passengers. As part of its £100m redevelopment and investment programme, London Luton Airport (LLA) has appointed CCD to develop and implement a new wayfinding strategy. LLA...

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02 Dec 2015
Factoring the human experience into new airport technologies
in Press

Factoring the human experience into new airport technologies

At the Transport Security Expo conference, being held in London this week, CCD’s Karen Jackson is talking with Steve Maggs from Gatwick Airport about the work we’ve been doing with them on Passenger Remote Screening. In anticipation of the conference talk, Karen and Steve were interviewed about the work – you can download the interview here We collaborated with Gatwick Airport on the conversion of...

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30 Nov 2015
Press coverage on our medical device work
in Press

Press coverage on our medical device work

We’ve got two articles featured in Medical Design Technology about our recent work and thinking on the world of medtech. The first piece talks about how human factors can add wider value to the design process than just meeting FDA and other regulatory requirements.  The primary role of human factors is to help prove the device is safe to use.  We discuss how human factors can...

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02 Nov 2015
Brand, service, experience & expectations – an airport car parking illustration
in Thinking

Brand, service, experience & expectations – an airport car parking illustration

In delivering any service all the elements have to line up and work together in a consistent and coherent way.  This is even more important when delivering a value-add service that the customer is paying extra for – paying more will generate different expectations and if any of the parts fail to live up to that expectation then the dent on the experience is likely to...

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20 Oct 2015
Wellbeing in workspace design – the sitting question
in Thinking

Wellbeing in workspace design – the sitting question

Back in June we wrote a piece about standing more at work in this blog and it seems the interest in the influence of workspace design on wellbeing is only growing.  We recently attending a Chartered Institute of Ergonomics & Human Factors event on the topic which featured a talk from Tim Hunter on what works in getting people to stand up and move around more...

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14 Oct 2015
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