Author Archives: David Watts



David Watts

Impact of rates on workspace strategy
in Thinking

Impact of rates on workspace strategy

This April sees the first rates re-evaluation since 2010 and it likely to have a signifiant impact on many businesses notably those in London where sharp rises in rates are anticipated. This change in costs for companies is going to have a major impact on decisions made on their workspace. This might drive a need to move and downsize or to try and get more...

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27 Jan 2017
Voice control in the future workplace
in Thinking

Voice control in the future workplace

With the introduction of Amazon Echo we seem to have taken a step forwards in voice control of devices and of our interaction with the internet. It therefore seems likely that at some point in the future, companies will start to offer products that introduce this way of interacting into the workplace. Some commentators have already suggested that we have reached “peak keyboard”. What does...

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12 Dec 2016
Central Working's space in Bloomsbury
in Thinking

Workspace Trends #2 – Incubator Spaces

The demand from start-ups for co-working spaces as well as incubators and accelerators is firmly increasing.  A recent CBRE report found that 40% of companies were using or looking at some form of co-working space.  Companies are driven by a need for a cost-effective space and one that can flex with their developing needs. Co-working spaces have to deliver on an unusual range of functional...

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16 Sep 2016
Workspace Trends #1 – Pop-Up Teams
in Thinking

Workspace Trends #1 – Pop-Up Teams

Over the next few months we are going to post a series of blogs on some of the trends that we are seeing in workspace design and the world of work. This week, we start with pop-up teams. For many organisations, the layout and space planning of their workspace is a constraint. It involves lots of heavy, single-purpose furniture and built-in IT infrastructure…none of which is...

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07 Jul 2016
Service Design Conference Reflections
in Thinking

Service Design Conference Reflections

We went to the UK Service Design Network conference in London last week eager to hear about the latest innovations in service design and experience design. There were some great talks on work done with TfL, RBS and Virgin Media along with programmes running within the Government Digital Service and Policy Lab. Various thoughts struck us including… …how a measure of success is around independent use...

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06 Jul 2016
in News

CCD helps Hovertravel create the world’s most passenger – centric hovercraft

Hovertravel’s new craft, the Solent Flyer and Island Flyer, have been created using the expertise of design and human factors consultancy CCD to ensure that passengers are at the heart of the finished design.  The results of CCD’s strategy have assisted Hovertravel to improve its passenger experience. Additionally, CCD reviewed the end to end passenger journey by looking at all passenger touchpoints from online ticket...

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29 Jun 2016
A design workshop using a scale model
in Thinking

Value of staff involvement in workspace design

The creation of a new workspace is almost always linked to some form of change within a company. Often it is about finding new ways of working but it might also be a more significant organisational change. What is usually overlooked is the role that the design process can play in supporting this change. The new workspace is usually developed to facilitate and enable the change....

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23 Jun 2016
Example concept design for classroom
in News

CCD commissioned to design training centre interior

CCD, working in collaboration with AV specialists HyperSphere, have been commissioned to completely revamp the main training centre for an oil & gas company in Saudi Arabia. We are working to renew the interior spaces and integrate the technology into the classroom environments whilst providing increased flexibility in how the spaces are used by both instructors and students. HyperSphere, UK based global technology solutions provider, will be responsible...

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22 Jun 2016
New control room at London Bridge Station goes live
in News

New control room at London Bridge Station goes live

It was great to see the new control room at London Bridge Station go live in May.  CCD supported the design of the room as part of our work on the redevelopment of the station with WSP and Grimshaws. We helped the project with a participatory design process for the room through running a full scale mock-up trial with the Network Rail operations team along with the...

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10 Jun 2016
Whiteboard areas in CERN's design office
in Thinking

Psychology of Collaboration – a talk from Herman Miller

Last night the CCD team attended a talk at Herman Miller on the Psychology of Collaboration as part of Clerkenwell Design Week.  The talk was based on research Herman Miller commissioned with Nigel Oseland. There was some interesting evidence on how poor many people see their workspace as supporting the work they are trying to do – around half of people think their workspaces is...

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26 May 2016
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