Author Archives: CCD



CCD

in News

CCD in New Design Yearbook as part of 40th anniversary

CCD is one of a number of consultancies featured in the New Design 2017 Yearbook. This annual edition showcases the work of design practices around the country. As you might expect, our piece focuses on how we have applied our understanding of human behaviour to design across the range of projects done in the last 40 years. The Yearbook can be seen online here or...

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07 Feb 2017
Using temporary wayfinding to improve experience during construction work
in Press

Using temporary wayfinding to improve experience during construction work

Over the past years there has been significant investment in our transport infrastructure, especially in the railways. Whilst this gives passengers the promise of an improved journey tomorrow, the consequence is that for many of us, at least some part of our journey will be disrupted by on-going construction works. This means the value gained from a positive passenger experience is deferred unless attention is...

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18 Jan 2017
CCD talking about designing for users at Mobility as a Service (MaaS) conference
in News

CCD talking about designing for users at Mobility as a Service (MaaS) conference

Mobility as a Service (MaaS) is seen by many as the next area of revolution in the transport sector. A recent report from the Transport Systems Catapult sees it as the next big change in how we travel.  On 31st January, IMPART are running a one day conference to discuss the topic with the focus on “designing with users at the centre of the proposition”....

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09 Jan 2017
Management Buyout marks start of new era for CCD
in News

Management Buyout marks start of new era for CCD

CCD has completed a management buyout led by the existing leadership team of David Watts, Managing Director, Martin Freer, Head of Human Factors, Chris Girling, Head of Wayfinding and Julian Matthews who becomes non-executive Director. They have acquired the business from its original and founding shareholders, John Wood, Mike Clark and Martin Hazell. The new ownership comes as the company begins its 40th Anniversary celebrations...

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04 Jan 2017
Human Factors in Intelligent Mobility & Mobility-as-a-Service
in News

Human Factors in Intelligent Mobility & Mobility-as-a-Service

CCD’s David Watts recently spoke at the Midlands Intelligent Mobility Conference about the role of human factors, experience & service design in looking at future transport systems including Mobility as a Service (MasS). David talked in a session around user-centered approaches and MaaS.  His talk outlined the value of starting with thinking about the passenger, the context of use, the emotional and functional experience and...

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09 Dec 2016
Headphones are a cry for privacy
in Press, Thinking

Office design that boosts workplace wellbeing

The recent “Future Office” feature in The Times included a piece on some of the issues around wellbeing in the workplace and how good design could improve this important aspect of business management. CCD’s David Watts contributed to the piece, commenting on the importance of considering privacy, individual work and personality in the workspace.  “Everyone’s got headphones on, which is a cry for privacy,” says...

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09 Dec 2016
Driver Support Tool interface design
in News

Helping to improve train driver training

CCD has been supporting RDS International in the development of a new Driver Support Tool for train drivers. The product is a tablet-based system that can help with understanding and training on the route ahead addressing short diversions, shunts and unexpected stops. CCD worked with RDS on the design of the user-interface to ensure that the system would be usable for drivers in the context of...

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08 Dec 2016
Value of mock-ups in co-designing workspaces
in News, Thinking

Value of mock-ups in co-designing workspaces

We have recently completed the design phase of work for a new Emergency Operations Centre for the South East Coast Ambulance Service. The centre will bring together two existing sites to co-locate them into a new facility which will provide a significantly better working environment. As is often the case, the physical move is accompanied by organisational change in the way they work with new roles and...

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10 Nov 2016
How wayfinding can support security at major events
in News

How wayfinding can support security at major events

We will be talking about how good wayfinding can support security at major events, as well as enhance spectator experience, at the Security Expo 2016 this November.  We are part of the Major Events conference at Olympia London. Based on the experience of our Head of Wayfinding, Chris Girling, from his work at LOCOG on the 2012 Olympic & Paralympic games, we will talk about how...

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10 Nov 2016
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