Author Archives: CCD



CCD

in Thinking

Future of mobility and customer service

Following on from some of our previous posts on customer service and service design, an interesting article from the President of Hertz International on the BBC website on the future of mobility. The interesting point is his view that technology is changing the way we view and access transport.  Individual car ownership is being challenged with many more options available.  He points out that transport...

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04 Jan 2013
in Thinking

New plastic lighting technology

LED lighting has many advantages and there are more and more examples of it being used across a broad spectrum of applications. It is energy efficient, resistant to cold, directional, robust, brightness and colour controllable and environmentally friendly. It also renders colours accurately, operates immediately when the switch is flicked and has a relatively long lifetime. Many of these advantages make LED lighting a good...

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04 Jan 2013
in Thinking

Are the older generation getting tech-savvy?

Thought provoking article on the BBC website on the tech needs of older people: www.bbc.co.uk/news/technology-20529991 It stems from work done at the Cambridge Design Centre, part of Cambridge University, looking at products and how older people use them.  It’s clearly an important topic with the demographic shift to an aging population. The video really highlights the problems designers have in seeing the world through the...

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02 Jan 2013
in Thinking

Evidence based design

A last thought for 2012… …in a recent copy of OnOffice magazine, an article entitled “Measured Response” outlined the benefits of a research-led approach to delivering evidence in design and how it was gaining new appreciation in office architecture and interior design. The article highlighted how offices are often not used as the designer intended.  As it says, “life is messy”.  The suggestion is that...

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31 Dec 2012
Wayfinding for the Visually Impaired
in Thinking

Looking for blind & visually impaired people for research project

What are we doing ? We have been commissioned by Guide Dogs for the Blind to conduct in-depth ethnographic and human factors research on the travel behaviour and journey information needs of the blind and partially sighted people. How will we do this ? We would use simple methods like informal interviews, observations, walkthrough activities, audio / video dairies collection and focus groups with participants...

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10 Oct 2012
in Thinking

Online passwords – failing to match human behaviour?

A great article in The Guardian on Saturday about online passwords, what a nightmare they have become for all of us and how our natural response is making the job of the hacker easier – http://gu.com/p/3aptz The interesting point it makes is how the requirements placed on users to have more complex passwords (mix of cases, including non-alphanumerics, etc) means that most of us, in a...

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07 Oct 2012
in Thinking

Making interior design more sustainable through better concept design

Sustainability is considered in the design of almost everything today and the focus on workplace interiors is increasing because of the significant part that workplaces play in modern life. Workplace interior designs that aim to achieve sustainability often focus on things like… using local materials in conjunction with local construction and manufacturing skills selecting materials that have a low impact on the environment re-purposing or...

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05 Oct 2012
The future of the work place
in Thinking

The future of the work place

A viewpoint article on the BBC website, outlined some thinking on the future of the work place and how future technology will free us from the office.  Holograms, 3D avatars, smart surfaces…all will take us away from having to be in a location. There is no doubt that work will change.  It has always evolved from large offices of resource intensive organisations to more mobile...

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03 Oct 2012
What comes after touch?
in Thinking

What comes after touch?

Nice blog post on some thinking of what is next for interfaces – www.buzzfeed.com/tommywilhelm/what-comes-after-the-touchscreen Gesture tracking, 3D mapping of gestures and movement, etc – the view seems to be that is where we are heading. But what are we trying to do?  What tasks are we trying to conduct with these interfaces? What are the applications doing?  Presumably we are not writing documents or other similar...

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29 Sep 2012
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