The airport experience for those requiring assistance is in many respects significantly worse than for the majority of travelers. This needs to change.
With many new mobility solutions being developed, we question how these will come together and help citizens to make mobility choices, rather than remain as many disparate solutions.
Integrating and re-locating the Kent ICCC, which operates 24/7 and is fundamental to command and control of the Kent area which covers 1,095 miles of railway.
For culture and heritage venues, inclusive tourism is a growing market with real commercial benefits that are often ignored.
Visitor insights developed a clearer wayfinding strategy & design that encouraged exploration and discovery of the famous ship.
How can airports identify flexible assets and gain small wins to surprise and delight their passengers, without waiting for the next big investment?