Control Room Ergonomics

Control rooms are highly demanding workspaces. Designing with a focus on the human operator is recognised as critical to effective and safe operations. This has been at the heart of CCD’s ergonomic control room design experience over the past 40 years.

Why us

CCD has been a world leader in the ergonomic design of control centres for the past 40 years.

We bring a user-centered approach that unifies the workspace design, operations and the integration of technology. Our team is a blend of ergonomists, operational experts, interior designers and technologists.

We have designed over 350 control rooms across a range of sectors and throughout the world.

Our methodology involves end-users in the control room design process and is proven to help organisations manage the change process present in all control centre programmes.

Services

Feasibility Studies

Selecting the new site for a control room is an important early consideration. We provide the control room design expertise to work alongside the broader architectural considerations

Operational Strategy

The core of every good control room is a robust concept of operations and a strategy for the development of the room. Our operational experts can facilitate drawing together this important vision for the future

Technology Integration

Technology should be an enabler to situational awareness, command and control. We understand the operational needs to drive the design & specification of technology

Room Layout & Furniture Design

Room layout is the key to a high performing control room. Our approach, based on understanding functional and communication links, ensures the operational effectiveness of your room

Interior Design

We can provide a complete end-to-end interior design service to create an engaging and contemporary workspace. Our work covers the control room through to all spaces in the control centre

Implementation

We can provide design support during the construction phase and deliver in-service reviews to get the best from the live room

Our thinking

User Centered Design

 

From the perspective of the operator in the control room, the workspace is an integration of the physical space, the environment, operational tasks and processes and the technology they interact with. We take this as the foundation of our control room design philosophy. We start from the user and look at how all these elements will work in the control room. We provide the glue in projects that brings all these aspects together.

control room design
Co-Design

 

Control room design projects are all about change. Our approach is therefore built around the engagement and involvement of end users. We use a range of methods including models, full-scale mock-ups and workshops to get their input throughout the design process. Our experience is this delivers better design and supports getting operator buy-in.

workspace design exercise
Lighting Design

 

24/7 workspaces place particular demands on operators and getting the environment right is key to retaining healthy and effective staff. Our approach starts with the performance requirements of the lighting system and addresses the design of ambient & task lighting.

Daylight is of psychological importance to operators so our work always attempts to ensure daylight is provided in the control room. We make sure the operational environment is right but is also controlled.

Acoustics

 

At the heart of all control rooms is communication between individuals and teams. In such mission critical environments, it is important that these verbal discussions can take place with no risk of mishearing or misunderstanding. So the acoustics of the room have to be designed to ensure that verbal communications are well supported. But also important in control rooms is to ensure verbal communications are not a source of potential distraction to other teams in the room. We partner with acoustic engineers so we can provide predictive modelling and an evidence based approach to our design. Careful acoustic engineering of surfaces and finishes is central to our interior design work.

Merging Rooms

 

Many control room projects start with clients considering co-locating existing control rooms and merging them into a single location. This can make great business sense and can deliver a more collaborative environment. However it is not without its risks, with significant changes likely to working practices, organisational culture, team work and personnel conditions. Our collaborative approach to control room design means we get all of these teams together working on how they are going to operate and the physical space design is driven by that. We can help our clients manage this change process and get the best result with the minimum of risk.

The Control Suite

 

The control room is always the focus but is only one work space that any control organisation uses. The wider “control suite” might include a crisis room, private offices, engineering rooms, meeting rooms, rest areas, catering facilities and visitor viewing areas.

Our control room design process captures how these spaces will be used, designing them to work individually and collectively.